The Mindset

Have a look at this post by chrishmorris about improving your professional skills by systematically learning from your own experience (and the experience of others).

“To improve, they must not only learn more theory, they must also think about what they have done.”
The idea of keeping a reflective journal is a great idea. Mastering context sensitive […]

Well, the Israeli elections are over, and the results took (almost) everyone by surprise. Small parties, which no one thought will get into the parliament, managed to sweep the public, and now have a significant electoral power.
The interesting story is that no pre-elections poll managed to anticipate this immense movement of voters from their traditional parties […]

Sometimes you hear managers use magic arguments, which seem to rebut any argument about the need for improvement. The beauty of these arguments is in their generality: they seem to fit any discussion on any issue and always explain why things should stay as they are.
As a service to the new generation of managers, […]

In Quality In The Real World I’ve suggested an abstract formula for practicing quality in your business environment. According to this formula, achieving quality from a business perspective is balancing all the aspects and forces affecting the way you create your products and finding the golden path that will maximize your benefit for the long […]

Here’s a rhetorical poll: How many times have you heard (or said) one or more of the following sentences:

Time to market is more important to us than quality.
Our customers don’t care about quality. They just want the product delivered as soon as possible.
We have to settle for “good enough quality” because we don’t have […]

I often hear managers talk about wanting to optimize the resources they manage. Most of the time, they refer by that to the need to optimize the way their human resources (their employees) work. This is a perfectly legitimate goal. After all, you are running a business (or working for one). The problem usually lies […]