The Mindset

It’s August, and it’s vacation time. It’s also the hottest time of year. Maybe this is why the indoor playgrounds scene is blooming. Wherever you go, you see new fancy playgrounds with cool equipment, numerous activities for children, and don’t forget a quiet corner for parents to relax with a cup of coffee.
So today, after […]

Here’s a nice real-world story from which we can all learn a lot about usability, design and quality in general.
Everybody knows Google Desktop. As it happens, Google Desktop has a problem with re-indexing files if you move them from one location to another on your hard drive. According to this article, the solution is […]

In February 2006, while my first book was still being reviewed and edited, I’ve decided to start writing about a topic that was lying in the back of my mind for quite some time.
I didn’t know (and still don’t) if I can turn it into a "real book", or how it will evolve, so I’ve […]

In Quality In The Real World I’ve suggested an abstract formula for practicing quality in your business environment. According to this formula, achieving quality from a business perspective is balancing all the aspects and forces affecting the way you create your products and finding the golden path that will maximize your benefit for the long […]

Here’s a rhetorical poll: How many times have you heard (or said) one or more of the following sentences:

Time to market is more important to us than quality.
Our customers don’t care about quality. They just want the product delivered as soon as possible.
We have to settle for “good enough quality” because we don’t have […]

Definition: The best business and management strategy.
More details will be available soon….